Privacy Policy

SHELMARK Real Estate respects your privacy and handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

SHELMARK collects the details you give us through appraisal requests, buyer registrations, newsletter subscriptions, inspection registrations and other enquiries: typically your name, phone number, email address, postal address and the property or suburbs you are interested in, plus identification documents where legally required. We may also automatically collect technical information such as your IP address, browser and device details, and how you interact with this site, including through cookies and analytics.

How we use it

We use it to respond to your enquiry, arrange appraisals and inspections, conduct property transactions, communicate with you and improve our website and services. Where you have consented, or where the law otherwise permits it, we may also send you marketing communications about listings, market updates, appraisals and community news — you can opt out at any time via the unsubscribe link in our emails or by contacting our office. Your details go to SHELMARK only.

Disclosure

We do not sell your personal information. We may disclose it to our employees and contractors, property owners and landlords, buyers and tenants, service and technology providers, marketing providers, professional advisers, and government or regulatory authorities, where reasonably necessary to provide our services or meet our legal obligations. Some service providers may operate outside Australia; where this occurs we take reasonable steps to keep your information appropriately protected.

Cookies and analytics

This website may use cookies, pixels and similar technologies — including Google Analytics and Meta (Facebook) — to improve functionality, personalise your experience, measure traffic and support advertising. You can disable cookies in your browser settings, though some parts of the site may not work as well as a result.

Data security

We take reasonable steps to protect your personal information from misuse, loss, interference and unauthorised access, modification or disclosure. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

Access and correction

You can ask to see the personal information we hold about you, and request a correction if anything is inaccurate, incomplete or out of date, by contacting our office using the details below. This website is not intended for use by children under 18, and we do not knowingly collect personal information from children without appropriate consent.

AI-generated content

Some content on this site — market commentary, property descriptions or similar material — may be generated or assisted by artificial intelligence. We take reasonable care reviewing it, but it should not be relied on as professional advice, and we recommend independently verifying anything before you rely on it.

Contact

Questions about privacy: admin@shelmark.com.au or (08) 6267 5151, PO Box 393, Applecross WA 6953. Registered office: Unit 2, 415 Roberts Road, Subiaco WA 6008.